How to buy

Bibi knows that buying on the Internet can be difficult at times, and so it has created this step-by-step guide to help you in case of doubt about our buying process. If any doubt has not been cleared here, do not hesitate to contact us through our Call Centre or Chat! We will always be at your disposal to assist.
1st Step | Select your products

a) Browse the site and look for the shoes that most enchant you. Once you have found the product you want, click on the product image to see more details about it;

b) On the enlarged product screen, you will have all the details about the shoes you chose: size, colours, material specifications, care and Bibi technologies present in that model. If this is the product you want to buy, select the desired size and click the "Buy" button next to the image of the shoe;

c) At this point, you will enter the screen of your shopping cart, where the product that you have selected is displayed. From this step you have the option of:

c.1) Calculate Shipping and Finalise Purchase - by informing your ZIP Code and clicking continue, you will advance to the step of "Identification", continuing the payment process of your purchase;

c.2) Continue Shopping - return to the home page of our site, thus allowing the inclusion of new products in your cart. But don't worry, we'll save the products you've already chosen;

c.3) Change the quantity of each product in your cart;

c.5) Choose packaging and gift card (optional);

c.6) Enter the discount coupon number, if applicable (optional);

c.7) Empty the cart - to remove all products from your basket;

2nd Step | Identification

On this screen there are two possibilities:

a) If you are already a client of www.bibi.com, please enter your email and password. From there, you will be taken to the third step, "Address Confirmation", not having to go through the registration screen;

a.1) After confirming your delivery address, you will be directed to step 4, "Finishing", where you will choose your payment method and confirm your purchase;

b) If you are making your first purchase in the Bibi Online Store, please inform us with your e-mail to start your registration;

b.1) At the registration screen, you will fill in the necessary data to become a client www.bibi.com. Fields marked with (*) are required;

To ensure the security of your data, Bibi Virtual Store is certified by Digicert, one of the largest security companies in the world. After this screen, you reach the last step: "Finishing".

3rd Step | Address Confirmation

On this screen you will confirm your delivery address. We do this to make sure that you receive your order at the address you want.

4th Step | Finishing

From this screen you can:

a) Check the products ordered;

b) Check if the payment and delivery data is correct;

c) Change the delivery address, if it is interesting to you (just click the "Change address" button, located below the addresses);

d) Choose the payment method, which can be in credit card in one or more instalments (see the item payment methods) or bank slip. Okay, now you just click on "Finish Order" and in moments you will receive an email confirming your purchase!

If you still have questions, do not hesitate to contact us!
Thank you for choosing Bibi to put on your little ones' feet.

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